Configuring Eudora to Connect to Exchange

You can use these instructions to create a secure connection to the University of Kansas Exchange servers. This document is divided into two sections: one contains instructions for configuring a new account and the other for reconfiguring an existing account.

These instructions assume that the user has already downloaded Eudora from www.eudora.com and installed it. These instructions are written for Eudora version 7, but could easily be adapted for earlier versions.

Norton Antivirus software users: You will have to disable email scanning before you will be able to send email from your account. Go to http://symantec.atgnow.com/consumer/results.do to search for the article explaining how to disable mail scanning in Norton Internet Security 2005. Search for 2003020715374936 (the article number) and follow the steps outlined in the article before continuing.

New Account

1. Open Eudora. You may first see a screen that tells you about the three modes that Eudora can run in, depending on whether you purchase it or not. Click Next .

2. The New Account Wizard will open. Click Next to continue.

3. At the resulting screen, make sure that Create a brand new email account is selected then click Next.

4. At the next screen, type your name (Firstname Lastname) and click Next to continue.

5. In the resulting window, type your KU email address here (youraccount@ku.edu) and click Next to continue.

6. At the screen below, enter your KU account name (youraccountname), but don't add @ku.edu.

7. At the next screen, type imap.ku.edu as the Incoming Server and click on IMAP to select the type of server. Click Next to continue.

8. Leave the Location Prefix blank and click Next to continue.

9. For Outgoing Server:  type authsmtp.ku.edu and check Allow Authentication. Click Next to continue.

10. You're done with the first steps in setting up your account. Click Finish to create the connection to your Exchange account and return to the main Eudora screen.

11. Enter password if prompted. Eudora will fetch the folders from your account and display them on the left side of the screen.

12. AT&T/SBC DSL users: There is a little more setup that needs to be done before you're ready to continue. From the main Eudora screen, go to the Tools menu at the top of the window and choose Options. If you are a DSL user, you will need to set an alternate port for sending email. In the column to the left, find and click on Sending Mail. Turn on Use submission port (587), as shown below. Click OK to save your change.

13. Next, you need to set up access the KU Address Book. This will allow you to find the email addresses of most people on campus. Click on in the toolbar at the top of the screen to bring up the Address Book.

14. Click on the Directory Services tab at the bottom of the screen. On the resulting screen, go to the Protocols section and click first on LDAP, then on New Database.

    

15. On the Address Book Properties screen, enter the following information:
    • Directory Service Account = KU Address Book (You can type anything here; this is what will appear in your list of directory services.)
    • Server name = whitepages.ku.edu
    • Check the Check names against this server when sending mail checkbox

    

16. Click on the Advanced tab and enter the following:
    • Server Port Number > Directory service (LDAP) =  636
    • Check the This server requires a secure connection (SSL) checkbox. 
    • Search Base = ou=people,dc=ku,dc=edu

    Click OK to continue.
    

17. Back at the main Address Book screen, find KU Address Book in the Databases list and activate it by clicking the box next to the name. If you want to test the KU Address Book, type a name in the Query field and click Start. The system should respond with a list of all names/addresses in the KU list that contain that name.

Note: The default setup for Eudora has a very small window to show the list of addresses. You may want to enlarge it by hovering your mouse over the line between the two windows under the Query box until it becomes a double arrow, then dragging the line down toward the bottom of the screen.

If you want to send to one of the addresses, click on the name, then click on the To, Cc or BCC buttons below the list .

18. You're done setting up secure access to your Exchange account from Eudora. To learn how to use Eudora, go to the Help menu, or download a manual from the Eudora web site at www.eudora.com .

19. If you have any questions, please contact the IT Customer Service Center by phoning 864-8080 or sending a message to itcsc@ku.edu.

Editing an existing account

1. Open Eudora. From the resulting window, open the Tools pull-down menu at the top of the window and select Options. Click on Getting Started on the left side of the screen to bring up the account settings.

2. Change the SMTP Server (Outgoing): field from your old SMTP server to authsmtp.ku.edu and click Allow authentication. Don't click OK yet. Instead, click Checking Mail.

3. On the Checking Mail screen, make sure that the Secure Sockets when Receiving field is set to If available, STARTTLS. Click on Sending Mail on the left side of the screen to continue.

4. Make sure that the Secure Sockets when Sending field is set to If available, STARTTLS.

Note: AT&T/SBC DSL users: If you are a DSL user, on this screen, you will also need to set an alternate port for sending email. On the Sending Mail screen, turn on Use submission port (587). Click OK to save your changes.

5. Click OK to finish this part of configuring your account to connect securely to Exchange. Type your password, if prompted, and click OK to continue.

6. If you already have access to the KU Address Book set up, you're DONE! If not, proceed to #7.

7. Next, you need to set up access to KU's global address book. This will allow you to find the email addresses of most people on campus. Click on in the toolbar at the top of the screen to bring up the Address Book.

8. Click on the Directory Services tab at the bottom of the screen. On the resulting screen, go to the Protocols section and click first on LDAP, then on New Database.

9. On the Address Book Properties screen, enter the following information:
   • Directory Service Account = KU Address Book (You can type anything here; this is what will appear in your list of directory services.)
   • Server name = whitepages.ku.edu
   • Check the Check names against this server when sending mail checkbox

   

10. Click on the Advanced tab and enter the following:
    • Server Port Number > Directory service (LDAP) =  636
    • Check the This server requires a secure connection (SSL) checkbox. 
    • Search Base = ou=people,dc=ku,dc=edu

    Click OK to continue.
    

11. Back at the main Address Book screen, find KU Address Book in the Databases list and activate it by clicking the box next to the name. If you want to test the KU Address Book, type a name in the Query field and click Start. The system should respond with a list of all names/addresses in the KU list that contain that name.

Note: The default setup for Eudora has a very small window to show the list of addresses. You may want to enlarge it by hovering your mouse over the line between the two windows under the Query box until it becomes a double arrow, then dragging the line down toward the bottom of the screen.

If you want to send to one of the addresses, click on the name, then click on the To, Cc or BCC buttons below the list .

12. You're done setting up secure access to your Exchange account from Eudora. To learn how to use Eudora, go to the Help menu, or download a manual from the Eudora web site at www.eudora.com .

13. If you have any questions, please contact the IT Customer Service Center by phoning 864-8080 or sending a message to itcsc@ku.edu.