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Before Installing Outlook 2003 from a KU CD

  1. Make sure your computer meets the basic system requirements for Office 2003.

    1. Operating system: Windows 2000 (Service Pack 3 or later) or XP
    2. Processor: Pentium processor with a clock speed of at least 233 megahertz (MHz). Microsoft recommends a computer with a Pentium III or faster processor.
    3. Memory: 64 MB RAM (minimum), 128 MB (recommended)
    4. Hard disk space: 245 MB (minimum)
    5. Video: Super VGA (800 x 600) or higher resolution with 256 colors

  2. If you are installing on a KU-owned machine, contact your tech support staff before installing. LSS customers should call 864-0400 or send a message to lsshelp@ku.edu.

  3. During installation, you must be signed in as an Administrator (or an account with equivalent rights) on the computer. Once the program is installed, you no longer need to be an Administrator to be able to use the program.

  4. If you need help during the installation process, contact the IT Customer Service Center at 864-8080 or send a message to itcsc@ku.edu. LSS customers can call 864-0400 or email lsshelp@ku.edu for assistance.

Installing Outlook 2003 from a KU CD

The CD containing the Outlook software is made available at no charge to KU faculty, staff and currently-enrolled students for use with the KU email system on a University-owned computer and/or a home computer that they own or lease. Upon leaving the University, this software must be removed from the home computer.

  1. Obtain the Outlook 2003 CD from the Help Desk at the Computing Center on the KU campus, 1001 Sunnyside. It contains the same customized version of Outlook that is available for download from http://www.email.ku.edu/client/. The CD contains a compressed self-extracting executable file that will unpack all the installation files to a folder when it is opened.

  2. Insert the CD into your CD-ROM drive and open it to view the OL2003.exe file. Double-click on the OL2003.exe file to start the installation process.

  3. The following screen will appear. Accept the defaults and click Unzip to unzip the files.

    Note: DO NOT CHANGE THE DEFAULT FOLDER (C:\Temp\OL2003); the installation will fail if it does not find the Outlook 2003 files in that location. If C:\Temp does not exist on your computer, it will be created as the files are unzipped.

  4. When the files are all extracted, the following screen will appear. Click OK and you will be returned to the WinZip Self-Extractor screen. Click Close to exit.

  5. Before you begin the installation, close all other programs running on your computer.

  6. To start the installation, click on the Start button in the bottom left corner of the Desktop and choose Run from the resulting menu. Type C:\Temp\OL2003\setup.exe and click OK.

  7. The installation will begin. A screen similar to the one below will be present throughout the installation. Installation will take approximately 3-10 minutes, depending on the speed of the computer.

  8. This screen will appear when the installation is done. Click OK.

  9. The default configuration will work on the KU or Edwards campuses or if VPN is used on the machine to connect securely to KU from home. Users that need to connect to KU email at home can configure Outlook in IMAP mode.

Starting Outlook 2003 after installation

If a previous version of Outlook was used on the machine, all of the settings will be transferred to Outlook 2003. Even if you've used Outlook 2000/2002, there are a few changes in how Outlook 2003 operates that you need to be aware of as you start using the program.

  1. The Outlook 2003 icon is no longer found on the Desktop. Instead, it's located on the Quick Launch toolbar next to the Start button or in the Programs list in the Start Menu, usually in the Microsoft Office listing. Any Outlook icon still on the Desktop after installation should be tested to make

  2. The username is entered differently than in previous versions of Outlook. In the User Name field, you will type home\yourusername, as shown in the example below.

  3. Once you've made sure that Outlook is working properly, it's essential to update the Office installation with the latest fixes from Microsoft. To do this, open Internet Explorer, then go to http://office.microsoft.com. In the right corner of the screen, there is a link labeled Office Updates. Click Check for updates there and again on the resulting screen. Follow the instructions on the screen to install the required updates for Office 2003 and Outlook 2003. You're DONE!

  4. There is excellent Outlook 2003 training offered by Instructional Services. Go to http://www.lib.ku.edu/instruction/it/ for more information.

  5. If Outlook doesn't work properly after installation, contact the IT Customer Service Center at 864-8080. (LSS customers can email lsshelp@ku.edu or call 864-0400 for assistance.)